Returns and Exchanges

January 18, 2013

Flying A gladly accepts returns and exchanges (excluding those purchased on sale or with a promotional code, please read below for sale policies) that are in their unworn, unwashed, original condition with all tags attached within 5 days of the receipt of the item. 

Shoes will be accepted only if returned in their original, undamaged shoe box or bag.

Vintage products may be returned in their original condition with the original packing slip within 3 days of receipt of the item. 

We DO NOT accept returns on undergarments or swim wear and ALL SALE ITEMS INCLUDING THOSE PURCHASED WITH A PROMOTIONAL CODE ARE NON-REFUNDABLE.

Please email sales@flyinganyc.com or call the store Monday - Friday, 11AM-7PM EST within five days of receiving your order and we will issue you a Return Authorization Number (RA#). We require that your item is returned within five days of receiving your RA#. Please mail your return with the original receipt to the following address:

Flying A NYC - Returns
27 W. 20th St.
Suite 400
New York, NY 10011

Items purchased online via Flying A's Amazon, Etsy, or Flying A website cannot be returned in store. 

We reserve the right to reject any returns/exchanges that do not comply with the conditions stated above. If your package is not accepted, it will be sent back to you at your expense and a refund will not be granted.